Common questions

COMMON QUESTIONS

IS THE STORE SAFE?

Our mission is to collaborate. We have 100% positive reviews and no complaints on Reclame Aqui.

WILL I RECEIVE A TRACKING CODE?

Yes, within 2 to 7 days after confirming your payment, we will send you the code by email to accompany your order 100% safe until delivery.

HOW LONG DOES IT TAKE TO DELIVER MY PRODUCT?

You will receive your product in 2 to 8 weeks (international shipping), but it is more common for our customers to receive it earlier (from 2 to 4 weeks).

WHAT IF MY PRODUCT IS LOST OR DELAYED?

You can rest assured. In addition to having insurance against loss, we fully guarantee the delivery of your product, or refund the full amount of your order, without complications.

WILL MY PRODUCTS ARRIVE ALL IN ONE PACKAGE?

In most cases yes. However, if they are from different suppliers, the purchases will arrive in different packages, but always within the agreed period.